Jevic Shipping Logistics ("Jevic," "we," "us," or "our") provides freight transportation, shipping, and logistics services across the United States. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit jevicshippinglogistics.com, request a quote, book a shipment, or use our track-and-trace tools. By using our website or services, you agree to the practices described below.
Information We Collect
We collect information in three ways: information you give us directly, information collected automatically when you use our website, and information we receive from carriers, partners, or public shipment-tracking sources.
| Category | Examples |
|---|---|
| Contact details | Name, company name, email address, phone number, mailing address |
| Shipment details | Pickup and delivery addresses, cargo description, weight, tracking numbers, bill of lading information |
| Billing information | Invoicing details and payment confirmation (we do not store full card numbers) |
| Technical data | IP address, browser type, device type, pages visited, referring site |
| Communications | Messages sent via our contact form, quote requests, or customer support emails |
How We Use Information
We use the information we collect to operate and improve our logistics services, including to:
- Process quote requests, bookings, and shipment orders
- Coordinate pickup, transport, and delivery with carriers and drivers
- Provide shipment status updates through our track-and-trace tools
- Respond to customer service inquiries and support requests
- Send invoices and process payments
- Maintain the security and proper functioning of our website
- Comply with federal and state transportation, customs, and tax regulations
- Send service-related notices, and — only with your consent where required — marketing updates
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to keep the site running smoothly and to understand how visitors use it.
- Essential cookies — required for core site functionality, such as keeping a quote form filled in as you navigate.
- Analytics cookies — help us understand site traffic and improve page performance.
- Preference cookies — remember settings like your preferred shipment-tracking view.
How We Share Information
We do not sell your personal information. We share information only as needed to deliver our services or as required by law:
- Carriers & drivers — pickup and delivery details necessary to transport your shipment
- Service providers — vendors who support payment processing, IT hosting, or customer communications, under confidentiality obligations
- Regulatory & government bodies — when required for customs, the Department of Transportation, or other legal obligations
- Business transfers — in connection with a merger, acquisition, or sale of company assets
Track & Trace Data
Our Track & Trace tool allows you to view shipment status using a tracking number. We use this information solely to display accurate shipment status and to improve the reliability of our logistics network. Tracking numbers and associated shipment data are retained only as long as needed for operational and record-keeping purposes described in this policy.
Data Security
We use administrative, technical, and physical safeguards designed to protect your information, including encrypted data transmission, restricted internal access, and routine system monitoring. While we work hard to protect your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain personal and shipment information for as long as necessary to fulfill the purposes described in this policy, including meeting legal, accounting, and regulatory requirements common in the freight and transportation industry. When information is no longer needed, we securely delete or anonymize it.
Your Privacy Rights
Depending on your state of residence, you may have the right to:
Access
Request a copy of the personal information we hold about you
Correction
Ask us to correct inaccurate or incomplete information
Deletion
Request deletion of your personal information, subject to legal exceptions
Opt-out
Opt out of marketing communications at any time
To exercise any of these rights, contact us using the details at the end of this policy. We will respond within the timeframe required by applicable law.
Children's Privacy
Our website and services are intended for business use and are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Third-Party Links
Our website may contain links to third-party sites, such as carrier portals or payment processors. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before sharing information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page, and your continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, reach out — we're glad to help.
Have a question about your data?
Our team can help with privacy requests, shipment data questions, or general inquiries about how Jevic Shipping Logistics protects your information.